YOU'RE IN

Welcome to the Family

Your application has been approved. You're now part of something that matters. Here's how to get started.

YOUR FIRST WEEK

Four Things to Do Now

Don't overthink it. Just follow these steps and you'll be ready for your first day.

1

Connect with the Team

Contact the team via email for group access. This is where we coordinate everything — schedules, updates, and last-minute changes.

Email the Team
2

Attend Orientation

Every new volunteer attends a short orientation session. We'll walk you through how we work, introduce you to the team, and answer your questions.

Next session: Check your email for dates

3

Read the Volunteer Guide

A short document covering our values, safeguarding policies, and practical do's and don'ts. It takes 10 minutes and it matters.

Read the Guide
4

Show Up for Your First Session

Your coordinator will assign you a session based on your role and availability. Just show up, be present, and be yourself. That's all we ask.

WHAT YOU NOW HAVE ACCESS TO

Your Volunteer Toolkit

As an approved volunteer, these resources are now available to you.

WHAT WE EXPECT FROM YOU

The Short Version

4 hours a month, minimum.

On a schedule a child can depend on. Not once. Consistently.

No photos of children on social media.

Their dignity is non-negotiable. No exceptions.

Listen before you lead.

Community members know this context better than you. Follow their lead.

Report safeguarding concerns immediately.

If something feels wrong about a child's safety, report it here. No hesitation.

If you can't make it, tell us.

Life happens. Just don't disappear without a word — a child might be expecting you.

Read the full expectations on the volunteer page.

REMEMBER

What This Is About

You're not here to fix anyone. You're here to be present for someone who needs consistency more than anything else. Show up. Listen. Come back.

Consistency over intensity Presence over performance Community over charity

NEED HELP?

Reach Out Anytime

Email

Fastest way to reach us. Email the volunteer coordinator directly.

Send an email

Email

For anything that needs more detail or a paper trail.

Send an email

Safeguarding

If you see something that concerns you about a child's safety, report it immediately.

Report a concern

"A tree does not grow strong by avoiding storms. It grows strong because someone planted it in good soil and came back to water it."

Big Sister Foundation